DART
Customer Service Contact Information
Customer Relations
Physical Location: Wilmington Office
119 Lower Beech Street, Suite 100
Wilmington DE 19805-4440
Driving Directions

Phone: 800.355.8080
Fax: 302.577.6066

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  • Complaint Resolution
  • Compliments
  • Suggestions
  • General Transit Information

Eligibility
Physical Location: Dover Office
900 Public Safety Boulevard
Dover DE 19901
Driving Directions
 
Phone: 302.739.3278
Fax: 302.760.2914

Application Process

  • ADA Paratransit Applications
  • Elderly Applications
  • Reduced Fare Applications
  • SCAT Applications (Senior Citizens Affordable Taxi)
  • Statewide Travel Training

Reservations
Physical Location: Dover Office

Phone: 800.553.3278
Fax: 302.760.2914
  • Paratransit Trip Requests, Cancellations
  • Paratransit: Where's My Bus?
  • Kent County GoLink Trip Requests

Information Center
Physical Location: Wilmington Office

Phone: 302.652.3278 (New Castle) or 800.652.DART (3278)
Fax: 302.577.6066
  • Statewide fixed route schedule information
  • Intercounty schedule information
  • Resort / Beach Bus schedule information (Seasonal)

Other Important Numbers
Customer Service Manager - 302.760.2809
Asst. Customer Service Manager - 302.576.6002

Eligibility Supervisor - 302.760.2808
Chief, Reservations Supervisor - 302.760.2867
Reservations Supervisor - 302.760.2817

Administrative Offices
Dover
900 Public Safety Blvd
Dover, DE 19901

Phone: 302.739.3278

Wilmington 119 Lower Beech Street
Wilmington, DE 19805

Phone: 302.576.6000

TTY (Hearing & Voice Impaired): 800.252.1600

Lost and Found
New Castle County: 302.652.3278
Kent/Sussex Counties: 302.760.2800

 
Last Updated: Wednesday, 21-Apr-2010 11:09:52 Eastern Daylight Time
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